Frequently Asked Questions

Q: Who is Washington in a Box for?

A: The short answer is, "anyone"!  Here are some ideas we have for those who might enjoy a Washington Box:

  • Out of state Friends & Family, for Christmas, Birthdays, special occasions, etc.
  • Someone who just moved away from Washington, and are missing home, think about college students their first month away from home!
  • Someone who just moved to Washington.
  • As a thank you after the fact for staying with AirBNB, VRBO, a free bed while traveling, etc.
  • Military Members
  • Out of State Clients or customers who need convincing.
  • Christmas Party or Corporate Party Prizes.
  • Or, Maybe you just want enjoy the great things Washington has to offer.

Q:  May I purchase multiple boxes and ship to different addresses?

To purchase multiple boxes going to different addresses, you must place separate orders for each. 

Q:  I realized I made a mistake on my order.  Can I fix it?

Generally, yes... as long as we have not already shipped the order.  Please contact us ASAP if you notice an error on your order confirmation.  Pay special attention to the shipping address!  Customers sometimes mistakenly put their own address in these fields rather than where they really want the gift sent to.  You may contact us: sales@washingtoninabox.com 

Q: What are your most popular items?  What happens if you are out of stock of an item?

A: Our most popular items are:

  1. Chukar Chocolate Cherries Quartet
  2. Seattle Chocolates Space Needle Truffle
  3. New Way Ministries Jumbleberry Jam
  4. Seabear Smoked Sockeye Salmon
  5. Moon Cheese

We try our best to fulfill all orders as requested.  On occasion, we may not be able to ship out one or more items requested.  We will e-mail you regarding the item we cannot fulfill and ask for a substitution.  If we do not receive a response, we reserve the right to substitute and item.

Q: Can I make a suggestion for an item to be featured by Washington in a Box?

A: Yes, Please!  We would love to know what items you think should be featured by Washington in a Box.  Please e-mail us with your suggestions: sales@washingtoninabox.com

Q: Where does Washington in a Box ship from?

A: Washington, of course!  Washington in a Box is proudly shipped from Lynden, WA or Bellingham, WA.

Q: How is Washington in a Box shipped, and how long does it take to arrive?

A:  Once we receive your order, it will take between 12-24 hours to be packaged and shipped.  We have two shipping options: $6.95 Flat Rate Economy - Arrives in 2-5 Business Days (UPS Ground or USPS Priority), $10.95 Flat Rate Expedited - Arrives in 1-3 Business Days (USPS Priority or UPS Select)  Shipping days do not include the weekends.  Oversized orders such as Party Crates & 3 or more Boxes ship UPS Ground only for $14.95.  Keep in mind that transit times are estimated and all shipping services because overloaded the closer it gets to Christmas & other Holidays!

If you choose a delayed date shipment, packages will leave 3-5 days prior.  We try our best to have your order arrive on your selected date based on our carrier's estimates, but we cannot guarantee it will arrived exactly on your date.  USPS Priority Mail and UPS Ground are not guaranteed services.  Contact us if you have a extremely important delivery date: sales@washingtoninabox.com

Q: Can you ship to a military APO / FPO address?

A: We are so thankful for those who protect our freedom.  Yes, we ship to military APO / FPO addresses!  Please make sure the address is accurately typed in during check out and that you leave the country as USA on the checkout page.  Deliveries to APO / FPO addresses may take significantly longer than standard domestic shipping.

Q: Do you ship Internationally?

A:  Not at this time.

Have a question not answered here?

Shoot us an e-mail: sales@WashingtoninaBox.com